Withdraw from contract

Consumers in the EU and the UK have a statutory 14-day right to withdraw from a distance contract. The period starts on the day the contract is concluded.

Digital content

EU/UK Customers: By purchasing and downloading this digital content, you expressly consent to immediate access to the digital content and acknowledge that you lose your 14-day right of withdrawal once the download has been made available.

This shop sells digital content that is not supplied on a physical medium. Once you have given that consent and the download has been made available, the right of withdrawal is lost. We cannot check that a file was deleted after download.

When you can still withdraw

You can withdraw if the download has not been made available yet, or if you did not give the consent above. Send the declaration below, or email us. A clear statement is enough. You do not have to use this form.

Model withdrawal form

To Jessica Kemper, Schmiedepfad 8, 51545 Hamm, Germany, highwaterscripts@gmail.com: I hereby withdraw from the contract for the purchase of the following digital content. Include your name, address, email, order number and the products.

Declare withdrawal

Please enter your details in the fields below. Tell us which products you want to withdraw and submit the declaration. We reply by email. Our privacy policy applies.